• FAQS

Can I use mockups for commercial purposes?

Yes! All mockups are available for commercial and personal which means you can use them on your website, store and social media, but re-selling and re-distributing is not allowed.

Do you accept returns and do refunds on art prints?

For art prints ,refunds will be provided for “no-show” deliveries and damaged goods. Please get in contact directly with me at emmarodriguezstudio@gmail.com, attach any necessary photos. Please note all prints are made to order for you, so refunds cannot be given if you change your mind.

Can I get a refund on mockups?

Mockups that have been purchased are not eligible for refunds apart from if technical issues arise (this does not include not checking for compatibility). Mockups are compatible with Desktop versions of Adobe Photoshop, and Photopea. ZIP files must be extracted on a computer, these will not work on mobile/iPad. These mockups do not work with Canva, GIMP or other apps, please check you have a compatible programme before purchase. Refunds will not be provided on digital items if purchased without checking you are intending to use on a compatible application.

Do the mockups work on Canva?

No, mockups only work on the desktop version of Photoshop and the Photopea application. Mockups are not compatible with any other apps on desktop, mobile or tablet. Please check you have the correct application before purchase, unfortunately refunds will not be given if you have purchased without checking this, due to the nature of digital items not being able to be returned.

How do I make the mockups?

Mockups are made via a mixture real life photography and Midjourney/Adobe Generative imagery, depending on which mockups purchased.